At Ray Dancewear, we want you to feel confident in every purchase. If something isn't quite right, we're here to help.

Return Eligibility

• Items must be returned within 14-30 days of delivery
• Items must be unused, unwashed, and in original condition
• All original tags must be attached
• Proof of purchase is required

Non Returnable Items

For hygiene and safety reasons, the following items are final sale:

• Custom or made-to-order items
• Sale items

Exchanges

• We offer exchanges for size or color changes (subject to availability)
• If your desired item is unavailable, store credit or a refund will be issued
• Customers are responsible for return shipping unless the item is defective or incorrect

Refunds

• Once your return is received and inspected, refunds will be issued to your original payment method
• Please allow 5-10 business days for processing 
• Shipping fees are non-refundable

Damaged or Incorrect Items

If you receive a damaged or incorrect item:

• Contact us within 5 days of delivery
• Include your order number and photos of the issue
• We'll make it right as quickly as possible

How to Start a Return

1. Email us at admin@raydancewear.com
2. Include your order number and reason for return
3. We'll provide return instructions 

Additional Notes

• We recommend using a trackable shipping method
• Ray Dancewear is not responsible for lost return packages
• Returns that do not meet our policy may be refused